Frequently asked questions
Good questions. Clear answers.
Here’s what to know before requesting a cleaning. If you need more detail, we’re happy to discuss your space.
Planning your cleaning
How do I request a cleaning?
Use the quote form or call 615-538-7898. A form request starts a conversation; it does not reserve a date or confirm an appointment.
What areas do you serve?
Nashville, Brentwood, Franklin, Bellevue, Hermitage, Antioch, Kingston Springs, Dickson, and Fairview. Send your ZIP code so we can confirm availability at your address.
What affects the price?
The size and condition of the space, cleaning type, frequency, and requested extras. We’ll discuss the scope and price before confirming a visit.
What is included in a cleaning?
The agreed scope depends on the service you choose. Tell us your priorities and ask about specific tasks such as inside appliances, cabinets, laundry, or windows.
Can I request recurring cleaning?
Ask about weekly, biweekly, or monthly visits. We’ll confirm scheduling options and a suitable cleaning plan.
Do I need to be home?
Discuss your preference when scheduling. If you will be away, agree on access instructions directly with the team. Don’t put keys, alarm codes, or entry codes in the quote form.
What should I do before a visit?
Pick up personal belongings where possible and let us know about pets, delicate surfaces, and areas needing special attention.
What if I have a concern after cleaning?
Please contact us within 24 hours if you are not satisfied with the cleaning. We’ll re-clean the affected area at no additional cost.
Are your cleaners insured and bonded?
Yes. Our cleaners are insured and bonded. Let us know before scheduling if you need insurance documentation or have specific requirements.
Do you use eco-friendly products?
Yes, we use eco-friendly cleaning products. Please tell us about allergies, sensitivities, or special surfaces so we can discuss product suitability before your visit.
What payment methods can I use?
We’ll confirm accepted payment methods and when payment is due when we discuss your quote.
Let’s talk about your space
A cleaner home starts here.
Tell us what you need and where you’re located. We’ll discuss the cleaning scope and availability before anything is scheduled.